Privacy Policy for The Vic Casino

Effective Date: 1 March 2026

Welcome to The Vic Casino. Your privacy is important to us, and we are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: name, date of birth, gender, email address, postal address, phone number, and other contact details.
Account Information: username, password, payment details, transaction history, and account preferences.
Verification Data: documents and information required to verify your identity and age in compliance with legal and regulatory requirements.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our casino services.
Verify your identity and ensure compliance with legal and regulatory requirements.
Process transactions and payments securely.
Communicate with you, including responding to your inquiries and sending important notices.
Personalise and improve our website and services.
Send you marketing communications, subject to your consent where required.
Detect and prevent fraud, abuse, and other illegal activities.
Comply with legal obligations and enforce our terms and policies.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Your consent.
Performance of a contract with you.
Compliance with a legal obligation.
Legitimate interests pursued by us, such as fraud prevention and service improvement, balanced against your rights and interests.

4. Sharing Your Information

We may share your information with:

Regulatory authorities and law enforcement agencies as required by law.
Third-party service providers who perform services on our behalf, including payment processors, identity verification providers, and IT service providers.
Affiliated companies within The Vic group for operational purposes.
Other parties in connection with business transfers or acquisitions.

All third parties are required to protect your data in accordance with applicable data protection laws.

5. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. We ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or other approved mechanisms.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the following rights under UK data protection law:

The right to access your personal data.
The right to rectify inaccurate or incomplete data.
The right to erasure (to be forgotten) in certain circumstances.
The right to restrict processing.
The right to data portability.
The right to object to processing based on legitimate interests or direct marketing.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information, please see our Cookies Policy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

The Vic Casino
Email: [email protected]
Address: The Vic Casino Ltd, 45 King’s Road, London, SW3 5TX, United Kingdom
Phone: +44 20 7946 0958

Thank you for trusting The Vic Casino with your personal information.